Refund

Refund Policy

For Sincerely Yours customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to sincersaluyours.shop.

What Sincerely Yours customers should know about condition of returns
This condition of returns section covers orders and visits through sincersaluyours.shop for Sincerely Yours. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at Sincerely Yours to exceptions
Customers using sincersaluyours.shop can rely on the following Sincerely Yours guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Sincerely Yours customers should know about starting a request
Customers using sincersaluyours.shop can rely on the following Sincerely Yours guidance about starting a request. When requesting a return or exchange, contact us at Support@Sincersaluyours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Sincerely Yours on eligibility
The following eligibility guidance applies to the Sincerely Yours storefront at sincersaluyours.shop. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Sincerely Yours to order problems
The following order problems guidance applies to the Sincerely Yours storefront at sincersaluyours.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

refund timing at Sincerely Yours
Sincerely Yours publishes this refund timing guidance for customers using sincersaluyours.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

support at Sincerely Yours
This support section covers orders and visits through sincersaluyours.shop for Sincerely Yours. For return or exchange assistance, contact Support@Sincersaluyours.shop or 3196002649.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincersaluyours.shop
Phone: 3196002649
Physical address: 191 S 29th St, Billings, Montana, 59101, United States